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Verified Buyer
Rated5 out of 5
Reviewed on Aug 22, 2020
Extremely late delivery; mattress not straight as advertised

First of all; I (had according to bed sun rising product description and website) high expectations of this mattresses.I'm not rating 5 stars because:- I lost a $40-$50 dollar saving opportunity due to the lack of customer service communication through their website. That opportunity was a coupon they were offering in your purchase. Days passed and little care to make a purchase through their website so I I decided to pay extra, and lost that saving because I made the purchase in Amazon. CSR replied after many days was"It's on me"sure....and paying extra it's on me as well- delivery time was excessively delayed. I'm not blaming sun rising for it but to their carrier. Lots of days held in FedEx facilities; that was absurd- one of the mattresses didn't"pop"as advertised (see picture) so I'm not sure if this is a bad manufacture or delivery damagedI give 2 starts because:- the quality material meets my spectations- I'm happy to have mattresses without fiber glass