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Customer Questions & Answers

  1. There are no answers for this question yet.
  2. AThank you for your question. I understand most customers are concerned about this question. The answer is definitely NO. We never resell an used mattress, and all the returned mattresses are handled through Amazon. Most of returned mattresses are donated. Once the mattress is unpacked from the original bag, it's impossible to compress it without the huge machine in factory. We promise each mattress customer received is new.

    Sunrising Bedding Team
  3. AHi There, Thank you for reaching out. Sunrising Bedding 8 inch Natural Latex Mattress Twin Size, it weighs 52 pounds. Anything else we can help, please let us know.
    All the best
    Sunrising Bedding Team
    Tracy
  4. AI did not buy that. ?I bought the 8" innerspring with the latex on top. ?They make a solid latex I believe for $700.00. ?That is more than I can afford. ?Besides, I like the innerspring type mattress.
  5. AThank you for your question
    It comes from China's top furniture manufacturers Delandis, Delandis is the United States many famous mattress brand manufacturers, mattress firm, BOB's, sleepy etc ... latex raw materials from Thailand, 100% natural, this mattress does not include foam
  6. AHi There,
    Thank you for your questions.
    No, the CFR1633 flame retardant cotton is in line with the United States 1633 fire retardant standards of fire cotton to protect against fire, no brominated materials, glass fiber or chemical fire retardant. Anythis else please let us know.
    All the best
    Tracy
  7. AThe mattress you ordered is covered by free shipping and return, so you don’t have pay for it. If you decided to return your Sunrising Bedding mattress, choose the Heavy-Bulky return options handled by a specialty carrier team from the Online Returns Center. Inform them the item you bought is a mattress, and they will pick it up from your house. Then you just wait for the money back. That’s it!
  8. AThis mattress is very firm; but still comfortable. ?It comes collapsed flat, rolled, and in a box. ?The queen I bought was pretty heavy, I was able to carry it up the stairs (in the box) with some effort.
  9. AHi There,
    Thank you for reaching out. Please see below. Anything else please let me know. 
    Latex, 1 inch
    Gel memory foam, 1 inch
    Soft memory foam, 1 inch
    Pocketed Coil Spring base, 7 inch

    All the Best
    Sunrising Bedding Team
    Icy